Shipping Details - Skylar

Terms & Conditions

Give your friends $10 off on their first order of $25+ and get $10 for each successful referral. With every successful referral, the referrer will also receive 100 Dream Reward points. New referrals must be first-time Skylar customers. The referrers reward is subject to a minimum spend of $30 prior to tax and shipping charges. The $10 reward code for referrer and the referred friend cannot be used to purchase gift cards, Skylar subscriptions, Add + Save products, or Free Discovery Set + Full Size fragrance. The $10 reward cannot be stacked or combined with other promotional offers and cannot be applied to tax or shipping fees. Limit one code per customer. Same household or self-referrals are not accepted.

Skylar reserves the right to refuse the issue of any reward to any referrer or referred friend at any time. Skylar reserves the right to vary any and all elements of this offer at any time without notice. Skylar reserves the right, at their sole discretion, to prevent any individual from participating in this or future promotions. Referral credit cannot be applied to previous purchases and is not redeemable for cash. This referral program is subject to modification or termination at any time.

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Your purchase will be split into four equal, interest-free installments. The first is due when your order is shipped.
The remaining three payments will be automatically charged to your debit or credit card every two weeks.

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Date Override: August 16 2022 09:59:26 pm

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Shipping Information

Skylar orders process and ship Monday - Friday excluding holidays and weekends. Most orders that are placed before 12 PM PST will ship the same day but processing sometimes can take up to 2 business days. If you need to make any edits after placing an order, please chat in or email hello@skylar.com as soon as possible.

Once an order is shipped, you will receive an email with the tracking number. Please allow up to 2 days for the tracking number to update once received.

Free Shipping

Free Standard Ground Shipping is available within the contiguous United States on orders over $50 (excluding discounts/promotions and tax).

Scent Club members receive free shipping on their monthly boxes within the contiguous United States. Learn more about becoming a Scent Club member here.

Free shipping is automatically applied to qualifying orders upon check out.

Shipping Fees And Methods (US)

Due to recent safety precautions, our carriers may be experiencing delays and can deliver past the estimated times below. Standard ground shipping is currently not guaranteed by our carriers and may be delayed by a few days. During this time, your order may not have scans for several business days and may be delivered after the estimated delivery date.

Shipping Method Estimated Transit Time Shipping Charges
Standard 3-7 business days $5.95 + tax

We currently do not ship to AK or HI, PO Boxes, APO/FPO/DPO military addresses, or other US territories. Standard ground shipping is only available within the contiguous United States.

International Shipping Fees And Methods

We currently ship to Canada, Australia, United Kingdom, and France.

Due to restrictions, please note that we are unable to ship full size / 50 mL products to the UK, Australia and France.

Due to recent safety precautions, our carriers may be experiencing delays and can deliver past the estimated times below. You can see International Standard transit updates by region here.

Shipping costs vary depending on country, region, and size or product. You can view an itemized breakdown of shipping fees, taxes, and duty upon check out.

Shipping Method Estimated Transit Time Shipping Charges (USD)
Standard (Passport) 8-14 business days $10 + Tax + Duty
2-4 business days $22 + Tax + Duty

Returns And Exchanges

As part of our 30-day happiness guarantee, we offer a no-hassle return or exchange policy within 30 days of receiving your order. You may return or exchange your item for any reason during that time and can set it up here. We do need the email address and order number in order to set up the return or exchange. We do not accept returns for Scent Club Subscription Gifting (only exchanges). Products must be returned in new or gently used condition. Please note that your original shipping charge (if any) is not refundable.

Once received at the warehouse, processing can take up to 3 days. Due to extra precautions our warehouse has been taking, returns/exchanges can now take up to 6 days to process once received. Refunds can only be posted to the original form of payment. Once a refund is processed, it can take 3-10 business days to show up on your account.

Products that have been purchased outside of skylar.com can not be returned through Skylar.

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